Effective date: 2025-09-14
Last updated: 2025-09-14
YXE Wedding Collective ("we", "us", "our") provides wedding planning and related services in Canada. This Privacy Policy explains what personal information we collect on this website and when you book services, how we use and share it, your rights, and how to contact us.
This Policy applies to personal information we collect: (a) through this website (forms, cookies, analytics), (b) when you contact us by email/phone/social media, (c) when you book or pay for wedding services, and (d) when vendors or guests share information with us on your behalf.
We collect only what is reasonably necessary to deliver our services. Examples include:
Directly from you (forms, emails, phone), from vendors/referrals, from analytics/cookies, and from third-party services you use to interact with us (e.g., payment processors, calendar tools, messaging platforms). If you provide guest personal information (e.g., meal choices), you must have their consent to share it with us.
We use personal information to:
We will only use or disclose your information for purposes you consent to or as permitted/required by law. (See Access & Legal Requests.)
We rely primarily on your informed consent (express or implied depending on context) to collect and use personal information — for example: an email address provided to request a quote implies consent to reply; explicit consent is required for marketing and for particularly sensitive details.
We use cookies and similar technologies to run the website, remember your preferences, and aggregate analytics (e.g., page visits, error logs). Third-party analytics or ad tools may also set cookies. You can control cookies in your browser and via any cookie banner/settings we provide.
We share necessary personal information with trusted service providers (payment processors, email platforms, photographers, venue staff, legal advisors) under contractual obligations and where required to deliver services. Some processors may be outside Canada; when data crosses borders we apply contractual and technical safeguards. We may also disclose information when legally required (court order) or to protect safety.
Because some providers host or process data outside Canada, your information may be stored or accessed abroad. We take steps (agreements, security measures) to protect personal information when transferred across borders. If you are concerned about cross-border transfers, contact our Privacy Officer.
We keep personal information only as long as necessary for the purposes described (service fulfilment, tax/accounting, legal obligations). Typical retention periods: while your contract is active and for a reasonable business period afterwards (for example, accounting/tax records are commonly retained for six years per CRA guidance). You can request deletion or correction; we will take reasonable steps to comply, subject to legal obligations.
We implement reasonable administrative, physical and technical safeguards (access controls, password protection, encrypted backups, staff training). No system is 100% secure — we cannot guarantee absolute security — but we will notify affected individuals and regulators if a breach creates a real risk of significant harm, as required by applicable law.
If we reasonably believe a breach of security safeguards creates a real risk of significant harm to an individual, we will notify affected individuals and the Office of the Privacy Commissioner or relevant provincial regulator as required by law and follow the regulator’s reporting guidance.
We only send marketing or promotional messages with your consent. All commercial electronic messages will identify us and include an easy unsubscribe mechanism in compliance with Canada’s Anti-Spam Legislation (CASL). You may withdraw consent at any time.
Subject to applicable law, you may:
Our services are not directed to children under 13. If you provide guest information, you confirm you have the authority/consent to share it.
We may update this Policy. Material changes will be posted on the site with a new effective date.
Privacy Officer: Aaren Chabot
Email: yxeweddingcollective@gmail.com
To file a regulatory complaint: Office of the Privacy Commissioner of Canada or your provincial privacy regulator (e.g., OIPC-BC, OIPC-Alberta, Commission d’accès à l’information Québec).